Please take a moment to watch this video to learn more about this
position:
http://www.centurylink.com/Pages/AboutUs/CompanyInformation/Careers/callCenter.jsp
Classification: Regular Full-Time employees are scheduled to work
at least forty (40) hours per calendar week for an indefinite
period of time.
Training Class : May 18 th
Wages/Training:
$10.50 to start with hourly wage increases every 6 months until
reach top of wage scale.
Training will be 6 weeks
MUST be able to attend entire training without time off!
Location: 1875 International Way, Idaho Falls, ID 83402
Typical Work Hours: Current hours of operation are 7am to 7pm.
Mon-Fri. Shifts are based on seniority. Mandatory overtime may be
required, based on call volumes during normal hours of
operation.
Benefits:
No Weekends! Fantastic Medical, Dental and Vision, offered after 30
days of employment for you and your family! Paid Vacation – 1 week
of vacation after 6 months of employment! Company prepaid tuition
program after 90 days of employment! 401K Plan with company match!
Discounts on CenturyLink Products and Services! Casual, yet
professional work environment!
Job Description : As a successful Center Sales and Service
Associate you will be working in a call center promoting and
selling or retaining CenturyLink products and services to
residential customers. In this exciting and fast paced position you
will be responsible for the following:
Perfecting the customer experience by providing excellent service
on every call! Receive inbound calls from CenturyLink residential
customers. Meet sales objectives by selling CenturyLink products
and services. Consult with customers to gather information and make
recommendations for their communication and entertainment needs.
Use various computer systems (20 or more)/screens simultaneously to
process sales and service orders. Build and maintain strong
customer rapport. Consult, multi-task and problem solve with the
customer.
Basic Qualifications:
6 months experience in a sales or customer service environment
preferred. Ability to multi-task in a Microsoft Windows
environment. Strong written and verbal communication skills.
Preferred Qualifications :
Proven success in a commissioned sales environment. Minimum of 6
months experience in a sales environment. Call center and sales
experience, particularly experience where measurable quotas and
goals are achieved! Background in internet applications, cellular
and/or satellite technology.
Take the next step to a great career with CenturyLink!
Company Statement CenturyLink is an industry-leading provider of
communications, high speed Internet and entertainment services from
coast to coast. Our combination of business and residential service
solutions – including home and wireless voice solutions and digital
television – provide innovative solutions to our customers.
CenturyLink is proud to be a participant in the U.S. General
Services Administration Networx program, the largest communications
services contract in the world. CenturyLink offers you the
opportunity to develop and cultivate your career as we lead the
communications industry into the future. Disclaimer The above job
definition information has been designed to indicate the general
nature and level of work performed by employees within this
classification. It is not designed to contain or be interpreted as
a comprehensive inventory of all duties, responsibilities, and
qualifications required of employees assigned to this job. Job
duties and responsibilities are subject to change based on changing
business needs and conditions.
When applying for this position, please mention you found it on
JobDig.