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Consumer Services Representative BT Windsor Heights (1 view)

Current Openings at Bankers Trust: Consumer Services Representative BT Windsor Heights Provide courteous efficient service to customers, Will be involved in ordering, receiving, verifying, and distributing cash. Balances cash drawer daily, or more often as needed, including periodic batching of cashed checks. Scans and processes daily transactions. Ability to be responsible for bank opening/closing and opening/closing of the vault while following proper procedures. Admits customers to safe deposit boxes (most locations). Identify relevant referral opportunities and make referrals to promote the bank's product and services; consistently cross-sells bank products at every opportunity. Makes concentrated effort to solve customer problems and refers customers to a relationship banker/manager for issues that cannot be resolved at the teller line. Follows teller over/short policy. Accepts all retail and/or commercial deposits, and payments for loans; verifying cash and endorsements and giving customers their receipts. Identifies customers and cashes checks or refers customers to management for authorization to cash checks. Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded. MINIMUM REQUIREMENT: High School/GED, Six months using the skills below. SKILLS: Strong communication skills, Strong customer relation skills, Ability to problem solve, Organizational skills, Relevant computer skills, Ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with Bank exposure to loss or fraud, Ability to work in a team environment, Honesty and integrity, Ability to work in a fast paced environment , Ability to work well under pressure, High degree of accuracy. WORK SCHEDULE: Part Time; Monday - Friday, 7:15 a.m. to 6:15 p.m. and generally every other Saturdays per month from 7:45 p.m. to 12:15 p.m. BANKERS TRUST HUMAN RESOURCES DIVISION Affirmative Action/Equal opportunity Employer. "Protected Veterans" and "Individual with Disability" Pre-employment drug screen required. Pre-employment testing required for lock box positions. Please visit our website to complete an online application. When applying for this position, please mention you found it on JobDig.